Skip to main content
samplesite alert
Close this alert

Why Can't Ingram Fill It...?

Site Status

  • Site is not LIVE

Pickup / Shipping

  • Order uses a Pickup option. Only shipped orders are eligible.
  • Order is not shippable. Only shipped orders are eligible.
  • Order has a shipping method that is not supported by the warehouse.
  • This is an international order. Only domestic orders are eligible.
  • The order is shipped to an Armed Forces address, but is not being sent by USPS.
  • The order is shipped to a PO Box, but is not being sent by USPS.
  • The order shipping address contains special characters.
  • The order billing address contains special characters.

Payment Method

  • Order does not use Credit Card or Paypal payment method,, these are the only eligible payment methods.
  • Authorization is more than 3 weeks old. <CC/Paypal> authorization could expire before the warehouse can process the order.

Order Products

  • Order is empty
  • Order contains non-shippable products.
  • Order contains store merchandise.
  • Not all order products are available in one warehouse.
  • Order contains at least 1 preorder title. Preorders are not eligible.

Resending Orders

  • Order was already sent to the warehouse. The same order cannot be sent multiple times.
  • The order was previously rejected for warehouse fulfillment, and cannot be sent again.